For Local Students

Certificate III in Individual Support (Local)

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Course ID
CHC33021
Campus
City Campus
Available for
International, Local

Melvic College Australia offers the nationally recognised CHC33021 Certificate III in Individual Support (Release 1) qualification with high-quality course materials and premier student support. We deliver training that is customised to meet the needs of our students and employers.

Where can it take your career?

The CHC33021 Certificate III in Individual Support (Release 1) is the latest nationally accredited qualification for individuals who work under supervision and delegation as a part of a multi-disciplinary team, following an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. This course is perfect for learners who are or want to become individual support workers in the community, home or residential care setting.

How is the course delivered?

Training is delivered via Blended (face to face and online distance learning) + Vocational Placement to be completed in up to 26 weeks with approximately 945 hours of study, depending on learner’s skills, knowledge, and experience.

What will you learn?

This course is designed to develop your expertise in individual support. Among others, you will learn to:

  • Provide individualised support
  • Facilitate the empowerment of people receiving support
  • Support independence and wellbeing
  • Recognise healthy body systems
  • Communicate and work in health or community services

How is the course structured?

All learners will be assessed through the following methods:

  • Observation during on-the-job or role play/simulation
  • Questioning, which may include self-assessment, verbal answers, written questionnaires, activity modules and interview
  • Third-Party
  • Structured Activities 

Make a difference in people’s lives with the CHC33021 Certificate III in Individual Support. This nationally accredited course equips you to provide compassionate, person-centered care in community, home, or residential settings. 

Entry requirements

There are no prerequisites required to enter this course. However, it is preferred that students:

  • must be 18 years or older
  • Have sound language, literacy, and numeracy skills* (at least Year 10 English, or equivalent)
  • Have basic computer skills

*Learners who do not meet the LLN requirements may still enrol into the course provided the enrolment has been endorsed by the trainer and corresponding additional support strategies have been put in place.

Recognition of Prior Learning (RPL)

Melvic College Australia has a Recognition of Prior Learning (RPL) Policy, to ensure that an individual’s prior learning, achieved through formal and informal training, work experience or other life experiences, is appropriately recognised. This recognition may assist Learners to progress faster through a unit of competency, or allow the student full credit for a unit of competency.

Resources required

To support you in your new course with Melvic College Australia, we will provide the following:

  • CHC33021 learning and assessment suite which includes:
      • Learner Guides
      • Assessment Workbooks
      • Templates for Projects and other activities;
      • Simulated resources to provide students with simulated assessment pathways (not applicable to all assessment tasks especially those to be done during vocation placement)
  • Additional course readings and resources recommended by trainers.

Vocational placement providers must allow access to:

  • Facilities, equipment and resources in the aged care and disability support workplace, including:
    • Patient room facilities
    • Shower and toilet facilities
    • Mealtime facilities
    • Carpark facilities
    • Car to simulate transferring a person in and out of car
    • Manikins appropriate for individual support simulations
    • Clothes for the manikin for dressing and undressing
    • Eating and drinking tableware
    • Food and drink for the simulation
    • Oral hygiene equipment, e.g., toothbrush, toothpaste
    • Slide sheets, hoists, slings and lifters
    • Bed bathing equipment
    • Shaving equipment, e.g., razor, shaving cream
    • Soap and towels
    • Pre-packaged medication
    • Other equipment and resources outlined in individualised plans
  • Workplace documentation, including:
    • Organisational policies and procedures
    • Individualised plans, health management plans, personal healthcare checklists, and personal healthcare diaries, where relevant to the client’s needs
    • Risk assessment tools
    • Reporting forms and other documentation
  • Vocational workplace supervisor(s) to supervise and confirm completion of the required tasks included in the Skills Workbook. The workplace supervisor must
    • Have adequate knowledge and understanding of the provision of aged care
    • Have the ability to effectively supervise and manage aged care services
    • Have the necessary experience and qualification(s) in the area of individual support specialising in aged care (e.g., you have the relevant VET qualification/s, Certificate III in Individual Support Specialising in Aged Care and Disability, or higher)
  • At least two (2) colleagues
  • At least two (2) people to participate in simulations and scenarios that involve provision of support services according to an individualised plan
  • Individual support clients, including:
    • Two (2) clients living with dementia, their families and/or carers
    • Two (2) clients from two (2) different cultural backgrounds, each with a specific cultural need
    • Two (2) clients receiving palliative care
    • Two (2) clients with disability
  • Clients’ families and/or carers
  • Organisational policies, protocols and procedures including but not limited to:
    • Work health and safety
    • Safe work practices
    • Manual handling
    • Infection control
  • Workplace equipment and resources normally used by care workers (i.e., as needed: patient hoists, standing lifter, wheelchair, other client assistive devices and mobility aids, and PPE)
  • Workplace to conduct a work health and safety inspection
  • Resources for infection prevention and control, such as:
    • Organisational infection prevention and control guidelines
    • Personal protective equipment
    • Hand hygiene facilities and equipment
    • Medical/client care equipment relevant to the workplace
    • Clinical and other waste disposal equipment
    • Areas for cleaning
    • Equipment for cleaning, including sterilised sharps, if relevant to role.

To complete your course, you will need ongoing access to the following:

  • Computer/laptop with relevant software such as, but not limited to, the following:
    • Internet access preferably through Google Chrome
    • MS Word and PowerPoint
    • Adobe Acrobat Reader
    • Zoom video conferencing software
  • Webcam and headset with microphone
  • Resources for infection prevention and control, such as:
    • Personal protective equipment, including disposable gloves, face mask, eye protection, and gown
    • Hand hygiene facilities and equipment
    • Area for cleaning
    • Equipment and materials for cleaning, including disposable cloth, disinfectant/diluted bleach solution
  • Safe and suitable venue for various role-play activities
  • At least two (2) volunteers for various role-play activities

Provide first aid (HLTAID011):

Separately, learners are required to complete the First aid unit (HLTAID011) prior to commencing vocational placement. Melvic College Australia facilitates its own workshop for this course. Leaners may attend the workshop at any point during the course as long as it is before they go on vocational placement. They will receive a separate Statement of Attainment for this unit of competency upon successful completion of the training course.

Mandatory Vocational Placement:

Learners are required to undertake a minimum of 120 hours of vocational placement within a registered and approved aged care centre. This must occur after the student has satisfactorily completed all the other units/subjects in this qualification.

During this time, the learners are required to complete a skills workbook.

Learners have the option to:

  • have their Vocational Placement under one of Melvic College Australia’s partner organisations:
  • James Terrace Aged Care
    • Location: 294-296 Warrigal Rd Cheltenham VIC 3192
    • Can accommodate eight (8) students per week; total of 208 students per year
  • McKenzie Aged Care Group
    • Location: 1 Innisfallen Ave, Templestowe VIC 3106
    • Can accommodate 40 students per week; total of 300 students per year
  • source their own Vocational Placement providers (Melvic College Australia to check suitability); or
  • have Melvic College Australia assist them in arranging Vocational Placement providers near their area.

For learners who plan to source their own Vocational Placement provider, Melvic College Australia will provide a Vocational Placement Pack that outlines all the requirements for finding a suitable provider that will facilitate the required workplace assessments and allow the learner to complete the required vocational placement hours. Learners are recommended to initiate contact with potential Vocational Placement providers as soon as enrolment is confirmed to allow sufficient time for Melvic College Australia to confirm the workplace’s safety and suitability.

What are the CHC33021 course units?

Core/Elective Unit Code and Title
Core CHCCCS031 Provide individualised support
Core CHCCCS038 Facilitate the empowerment of people receiving support
Core CHCCCS040 Support independence and wellbeing
Core CHCCCS041 Recognise healthy body systems
Core CHCCOM005 Communicate and work in health or community services
Core CHCDIV001 Work with diverse people
Core CHCLEG001 Work legally and ethically
Core HLTINF006 Apply basic principles and practices of infection prevention and control
Core HLTWHS002 Follow safe work practices for direct client care
Elective (Group A) CHCAGE011 Provide support to people living with dementia
Elective (Group A) CHCAGE013 Work effectively in aged care
Elective (Group A) CHCPAL001 Deliver care services using a palliative approach
Elective (Group B) CHCDIS011 Contribute to ongoing skills development using a strengths-based approach
Elective (Group B) CHCDIS012 Support community participation and social inclusion
Elective (Group B) CHCDIS020 Work effectively in disability support

Course Fees

The CHC33021 – Certificate III in Individual Support (Ageing and Disability) Release 1 course is available for only $2,399.00 for local students.

Payment is required upfront.

Please read the Melvic College Australia Student Handbook on our website containing the Refund Policy, Appeals, Complaints, and other student and course information prior to enrolling.

Qualification Pathways

Students enrolled in this course may also choose to study other courses that will support them in their Individual Support skills. Other options available for students may include the following qualifications::

  • CHC43015 Certificate IV in Ageing Support
  • CHC43121 Certificate IV in Disability Support*
  • CHC52021 Diploma of Community Services*
  • TAE40122 Certificate IV in Training and Assessment*

*These courses are not offered by Melvic College Australia 

Vocational Placement

Learners are required to undertake a minimum of 120 hours of vocational placement within a registered and approved aged care centre. This must occur after the student has satisfactorily completed all the other units/subjects in this qualification.

During this time, the learners are required to complete a skills workbook.

Learners have the option to:

  • have their Vocational Placement under one of Melvic College Australia’s partner organisations,
  • source their own Vocational Placement providers (Melvic College Australia to check suitability); or
  • have Melvic College Australia assist them in arranging Vocational Placement providers near their area.

For learners who plan to source their own Vocational Placement provider, Melvic College Australia will provide a Vocational Placement Pack that outlines all the requirements for finding a suitable provider that will facilitate the required workplace assessments and allow the learner to complete the required vocational placement hours. Learners are recommended to initiate contact with potential Vocational Placement providers as soon as enrolment is confirmed to allow sufficient time for
Melvic College Australia to confirm the workplace’s safety and suitability.